Training and Quality Control Officer

Fantastic opportunity for a Training and Quality Control Officer to join a well loved International Development charity on a 12 month fixed term contract.

This role will work closely with the regular giving acquisition and retention teams, to ensure the fundraisers are trained to comply fully with regulations and best practices, and will quality check the charity's fundraising agencies and in house teams on this basis. You will also assist the Senior Quality & Training Officer, Quality & Training Manager, and Direct Marketing Officers with developing and delivering inspirational materials and sessions that give fundraisers the knowledge and skills to work as ambassadors for the charity. You will also be responsible for the training and support of key stakeholders responsible for recruiting and retaining regular givers, as well as managing tools and activities that evaluate the quality of conversations with donors and compliance with industry rules and regulations.

To be considered for this role you will need to have experience of delivering training or presentations. Excellent written and verbal communication skills, including being comfortable carrying out presentations and producing written documents to a high standard.

Job details

  • £25,000 - £28,000 Per
  • London
  • Charity
Permanent
  • Ref: NL/06/100892
  • Posted: 02.06.2017

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