Systems/CRM - Project Manager

Experienced Systems/CRM - Project Manager, required to support a large scale systems improvement and development project, working with an outstanding charity based in Central London.

As the Systems/CRM - Project Manager you will play a critical role manage a number of a complex Systems/CRM transformation programmes, supporting the development and change of systems across a national charity.

Working within a talented transformation team you will project manage the development, design, testing, implementation and transition of Systems, in particular CRM and Scheduling Systems.

  • Project lead on a number of strategic system improvement Transformation Programme projects
  • Lead on on-time delivery and management of each project through its full lifecycle to a successful closure
  • Tracks project timelines and milestones, taking responsibility for achieving all project milestones
  • Manage and liaise with internal and external stakeholders to ensure smooth project delivery; Influences, negotiates and manages discussions on complex issues with a range of internal and external stakeholders
  • Evaluate user needs and system functionality, ensuring that these are met, and working directly with project teams to deliver agreed solutions
  • Work with external supplier and resources connected with the project

To join this exciting Transformation team you will have extensive and proven experience as a qualified Project Manager, who has lead on similar transformations projects, covering a full project cycle from beginning to end.

Key skills required for this Systems/CRM - Project Manager role:

  • Qualified Project Manager.
  • Experienced managing the full project management cycle within change initiatives of strategic importance.
  • Experience working in a large, complex organisation, and the ability to take overall responsibility for stakeholder management to communicate change.
  • Outstanding CRM, Systems change experience. Knowledge of Scheduling Systems, CRM or PatientConnect, ResourceLink, Verint products, (NorthGate NGA), CARE or EMIS.
  • Experience working within the Charity or healthcare, social care sector are advantageous, though not essential.

If you have the required skills, are available at short notice, please contact us asap for further information.

Job details

  • £55,000 - £60,000 Per
  • London
  • Head Office
  • Ref: NL/01/1002539
  • Posted: 17.10.2017

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