IT Support Officer

Fantastic opportunity for an experienced IT Officer to join a charity based in Central London.

Working for a great cause and welcoming team, as the IT Officer you will provide exceptional IT helpdesk service at 2nd, and 3rd line support and advice to users. Taking responsibility for the effective installation, configuration, operation and maintenance of systems hardware, software and related infrastructure IT.

With this opportunity you'll be involved in all levels of IT support, working directly with IS Manager as supporting a great team. There will also be a number of strategic projects to get stuck into.

To be considered for this IT Officer role, we are looking for proven experience covering:

  • Previous experience working with IT Support, resolving IT issues, trouble shouting and providing first/second/third line support and advice to users.
  • Installation and maintenance of systems hardware and Systems software.
  • Woking with third party IT vendors to troubleshoot issues and improve IT service.
  • Knowledge of Salesforce and Dynamics CRM, and knowledge of SQL databases.
  • Constantly adapt to the changing IT and Digital environment.

If you have the required IT Support skills, and looking to work for a great charity, please get in touch ASAP.

Job details

  • London
  • IT
  • Ref: NL011002523
  • Posted: 27.10.2017

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