Head of Information and Support

Outstanding opportunity for a Head of Information and Support, experienced Support Line/Helpline Service specialist, to join an outstanding charity in Central London.

As the Head of Information and Support you will maintain and continue to develop an Information and Support Services which enables users to gain vital health related support and information enabling informed choices.

You will direct and assure the quality of the Support Line Services, ensuring strong governance, quality and evaluation to ensure the operation runs at an optimum level and able to gain and retain service accreditation. You'll have extensive experience:

  • Managing and developing a Support Line/ Helpline Service. Ideally within a charity, health, regulatory or membership organisation.
  • Knowledge of developing, delivery and reviewing marketing health related content and activities, which provide information to support its beneficiaries.
  • Stakeholder management to support the continue development of the service. Identifying and secure funding for specified projects.

If you have the Support Line/Helpline Service experience and would like to know more, please contact NL ASAP.

Job details

  • £57,000 - £59,000 Per
  • London
  • Head Office
  • Ref: NL/01/10025216
  • Posted: 17.11.2017

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