Client Relationship Manager

Client Relationship Manager /Account Manager/Account Executive

We are looking for an enthusiastic Account Manager to join an established charity agency. You will be responsible for building and maintaining relationships within the charity sector.

Key responsibilities

  • To build and maintain solid long-term relationships with charity clients, representing the company in meetings, over the phone and across the industry
  • Responsible for day to day client management
  • Project management of campaigns from inception to completion
  • Statistical analysis and forecasting
  • Act as an escalation point for clients and manage the resolution of problems
  • To deliver and provide commentary on client reports
  • To deliver PowerPoint appraisals of campaigns following their completion, analyse data and offer recommendations for future improvement
  • To encourage and facilitate the acquisition of new campaigns and clients
  • To assist with business proposals and continually be aware of possible business development opportunities
  • To assist with the creation of creative materials (scripts, letters, training materials etc)
  • Presenting to charity clients and senior management for new business proposals, internal and external reviews
  • Working with the Fundraising Team to make each of your campaigns is as successful as possible

Required skills and experience

  • Excellent interpersonal and influencing skills
  • Excellent written and verbal communication skills
  • Good working knowledge of MS Excel, Word and PowerPoint
  • Educated to degree level in any discipline (2.1 desired but not essential)
  • A strong commitment to working in the charity sector
  • Experience in a directly relevant role preferred but not essential

To Apply

Please email your CV to Alexandra:

Job details

  • - £25,000 Per
  • London
  • Fundraising
  • Ref: 9002374
  • Posted: 25.09.2017

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